Anaconda technical support hours are 3 AM to 7 PM CT Monday - Friday.
*24/7 support is available with our Data Science & AI Workbench premium support for urgent requests.
The team will be in a company offsite February 9th - 12th. SLAs will be maintained during this time, however availability will be limited for working sessions.
Anaconda Support celebrates US holidays and quarterly company holidays, also known as Snake Days. The company holidays for 2026 are:
| Date | Holiday |
| January 1 | New Year's Day |
| January 19 | Martin Luther King Jr. Day |
| February 13 | Snake Day |
| February 16 | President's Day |
| May 22 | Snake Day |
| May 25 | Memorial Day |
| June 19 | Juneteenth |
| July 3 | Independence Day (observed) |
| July 6 | Snake Day |
| September 7 | Labor Day |
| October 9 | Snake Day |
| November 26 - 27 | Thanksgiving Holiday |
| December 24 - 25 | Christmas Holiday |
| December 31 | New Year's Eve |